Effective Date: 05/05/2026
At Eternals Jewellery, our Shipping Policy ensures safe, reliable, and timely delivery of your jewellery.
1. Shipping Coverage
We currently ship across India. For international orders, please contact us directly.
2. Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Customized items may take additional time
3. Delivery Time
- Standard delivery: 3–7 business days, depending on location
- Delivery timelines may vary due to unforeseen circumstances
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout
- Free shipping may be offered on selected orders or promotions
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
6. Delivery Issues
- Ensure correct address and contact details while placing the order
- We are not responsible for delays due to incorrect information
- In case of delivery failure, re-shipping charges may apply
7. Damaged Shipment
If the package appears damaged upon delivery, please do not accept it and contact us immediately.
8. Contact Information
Email: eternalsessencejewellery@gmail.com
